Terms and Conditions of Sale

Conditions
All orders or contracts are accepted with the understanding that they are subject to American Flagpole’s ability to obtain the necessary raw materials, and all orders or contracts as well as shipments applicable thereto are subject to American Flagpole’s current manufacturing schedules, and government regulations, orders, directives and restrictions that may be in effect from time to time.

Quotations
Written quotations automatically expire thirty (30) calendar days from the date issued unless otherwise stated on the face of the quotation. Quotes are subject to termination by notice within that period. Quotations are subject to correction in the event of stenographic or clerical errors. Prices quoted are for specific quantities shown, released for manufacture and shipment at one time to one destination unless otherwise stated. Any change in the quantity of an order and/or split shipments are subject to price revision.

Prices
Prices are subject to change without notice and orders calling for future shipment will be billed according to the price in effect at the time of shipment, unless otherwise specified.

Shipment
All prices are F.O.B. American Flagpole’s factory (Abingdon, Virginia), unless otherwise stated. Method and route of shipment are at American Flagpole’s discretion, unless the Buyer supplies explicit shipping instructions. When Buyer specifies method of shipment, any additional shipping expense will be charged to Buyer. Shipping charges are not intended to guarantee the delivery at or to destination. Identification of goods to the contract shall occur as each shipment is placed in the hands of the carrier.

Deliveries
Deliveries shall be subject to, and contingent upon, strikes, labor difficulties, not civil unrest, war, fire, delay or defaults of common carriers, failure or curtailment in American Flagpole’s usual sources of supply, governmental decrees or orders, or without limiting the foregoing, any other delays beyond American Flagpole’s reasonable control, and American Flagpole shall not be liable for any loss or damage arising therefrom. American Flagpole shall have the additional right, in the event of the happening of any of the above contingencies, at its option, to cancel this contract or any part thereof, without any resulting liability. Shipments made within twenty (20) days after specified date of delivery shall constitute a good delivery. Any delivery not in dispute shall be paid for regardless of other controversies relating to other delivered or undelivered merchandise.

Packaging
Unless otherwise stated on the face of the quotation, all packaging will be in accordance with American Flagpole’s standard practices for domestic shipments.

Taxes
Prices on the specified products are exclusive of all city, state and federal excise taxes, including without limitation, taxes on manufacture, sales, receipts, gross income, occupation, use and similar taxes. Wherever applicable, any tax or taxes will be added to the invoice as a separate charge to be paid by the Buyer.

Warranty
Flagpole Assembly Warranty?American Flagpole warrants its aluminum pole shafts for their lifetime to be free of defects in material and workmanship and to be free from corrosion, except those items normally consumed in service. This warranty does not cover failures or corrosion due to:
• Improper installation.
• Misapplication – product used outside of specified use.
• Damage from handling, transportation, installation, vehicular impact, abuse, or vandalism.
• Site specific wind induced or other vibration.
• Installation in soils with a pH under 5 or over 9.
• Improper grounding.

American Flagpole will, at its sole option, repair, replace, or credit Buyer’s account for any product that does not conform to this warranty.
AMERICAN FLAGPOLE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMERICAN FLAGPOLE SHALL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, LIQUIDATED DAMAGES AND BACK CHARGES.
This warranty does not include reimbursement for the expense of installation or removal of equipment, transportation, or any other expenses which may be incurred. This warranty applies to the pole shaft only and does not include anchor bolts, connecting hardware such as trucks, halyards, balls, snaphooks, and weights, or foundation. Authorization must be obtained from American Flagpole before any material is returned. This warranty excludes finishes such as powder coating, anodizing, and satin. “Lifetime” is defined as the lifetime of the products intended use. The foregoing states the Buyer’s sole remedy for any breach of warranty by American Flagpole.
This warranty applies only to American Flagpole aluminum pole shafts shipped on or after January 1st, 2011.

Hardware and Accessory Warranty
In addition to the Lifetime Warranty on pole shafts, American Flagpole warrants all hardware and accessories to be free from defects in material and workmanship for a period of 1 year from the date of shipment.

Limitations of Warranty
This warranty does not cover failures due to improper installation, misapplication, natural disasters, or failure to notify common carriers of apparent or concealed damages when receiving merchandise.

Limitations of Remedy
This warranty is limited to, at seller’s option, repair or replacement of the defective product. Under no circumstances will seller be liable for the cost of installation, removal of equipment, transportation, or any other incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

Warranty Service
In order to obtain the remedy of repair or replacement, contact American Flagpole, Attn: Customer Service, 26252 Hillman Highway, Abingdon, VA 24210. For further information you may call American Flagpole Customer Service at 855-530-4078.

Legal Rights
This warranty gives you specific legal rights, and you may have other legal
rights which vary from state to state.

American Flagpole’s Right of Possession
American Flagpole shall have the right, in addition to all others it may possess, at any time, for credit reasons or because of Buyer’s default or defaults, to withhold shipments, in whole or in part, and to recall goods in transit, retake same, and repossess all good which may be stored with American Flagpole for Buyer’s account, without the necessity of taking any other proceedings, and Buyer consents that all the merchandise is so recalled, retaken or repossessed shall become American Flagpole’s absolute property, provided that the Buyer is given full credit therefor. The foregoing shall not be construed as limiting, in any manner, any of the rights or remedies available to American Flagpole because of any default of Buyer under the Uniform Commercial Code as in force and effect in the Commonwealth of Virginia on the date of signing this agreement.

Controlling Provisions
These terms and conditions shall supersede any provisions, terms and conditions contained on any confirmation order, or other writing Buyer may give or receive, and the rights of the parties shall be governed exclusively by the provisions, terms and conditions hereof. American Flagpole makes no representations or warranties concerning this order except such as are expressly contained herein, and this order may not be changed or modified orally.

Purchase Order
If this quotation is accepted and Buyer’s order form is used for the purpose, it is expressly understood and agreed that the terms and conditions herein set forth shall prevail insofar as the same may in any way conflict with the terms and conditions set forth in such order form, and the issuance of such order by Buyer shall be deemed to note Buyer’s assent to the foregoing.

Payment Terms
Net amount of invoice is due and payable in full within thirty (30) days of invoice date. If in American Flagpole’s opinion, the financial condition of the Buyer at any time does not justify continuance of production or shipment on the terms of payment specified, American Flagpole may require full or partial payment in advance of manufacture or shipment. Any indebtedness owing to American Flagpole for a period longer than thirty (30) days shall bear interest until paid at the current prime rate published in the Wall Street Journal. If American Flagpole finds it necessary to place any indebtedness hereunder in the hands of an attorney for collection, the Buyer shall pay all expenses and costs of collection, including reasonable attorney’s fees.

Liability
American Flagpole shall not be liable for loss or damage of any kind resulting from delay or inability to deliver on account of fire, labor troubles, accident, acts of civil or military authorities, or from any other cause beyond American Flagpole’s control.

Cancellation
An order once placed and accepted by American Flagpole can be canceled only with American Flagpole’s consent and upon terms that will indemnify American Flagpole against loss.

Returned Material
In no case are goods to be returned without prior written consent. Only unused material as currently manufactured, which has been invoiced to Buyer, within ninety (90) days, will be considered for return. Material accepted for credit is subject to a minimum service charge of twenty-five percent (25%) plus all transportation charges. Material built to order is not subject to return for credit under any circumstances. Goods must be securely packaged to reach American Flagpole without damage.

General
The provisions on the face hereof and these Terms and Conditions constitute the entire agreement among the parties and supersede the provisions of any purchase order, other communication between the parties or any statement or representation not included herein. This agreement may not be modified or amended except in a writing signed by the party intended to be bound thereby. This agreement shall be governed by the laws of the Commonwealth of Virginia.

Notice
Cartons of parts are carefully packed. Manufacturer will not be responsible for any shortages if they are not reported within 30 days of receipt.