AMERICAN FLAGPOLE LIFETIME WARRANTYAMERICAN FLAGPOLE LIFETIME WARRANTY
American Flagpole warrants its aluminum pole shafts for their lifetime to be free of defects in material and workmanship and to be free from corrosion, except those items normally consumed in service. This warranty does not cover failures or corrosion due to:
• Improper installation.
• Misapplication – product used outside of specified use.
• Damage from handling, transportation, installation, vehicular impact, abuse, or vandalism.
• Site specific wind induced or other vibration.
• Installation in soils with a pH under 5 or over 9.
• Improper grounding.
American Flagpole will, at its sole option, repair, replace, or credit Buyer's account for any product that does not conform to this warranty.
AMERICAN FLAGPOLE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMERICAN FLAGPOLE SHALL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, LIQUIDATED DAMAGES AND BACK CHARGES.
This warranty does not include reimbursement for the expense of installation or removal of equipment, transportation, or any other expenses which may be incurred. This warranty applies to the pole shaft only and does not include anchor bolts, connecting hardware such as trucks, halyards, balls, snaphooks, and weights, or foundation. Authorization must be obtained from American Flagpole before any material is returned. This warranty excludes finishes such as powder coating, anodizing, and satin. "Lifetime" is defined as the lifetime of the products intended use. The foregoing states the Buyer's sole remedy for any breach of warranty by American Flagpole.
This warranty applies only to American Flagpole aluminum pole shafts shipped on or after January 1st, 2011.
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AMERICAN FLAGPOLE LIMITED FINISH WARRANTYAMERICAN FLAGPOLE LIMITED WARRANTY
American Flagpole shall warrant both its factory-applied powder coatings and all anodized finishes against cracking, peeling or excessive fading due to normal climatic exposure for a period of five (5) years from the date of shipment. Damage to the finish coating caused by mechanical abuse, such as rough handling during installation or by vandalism, is not covered by this warranty. This warranty is limited to, at the seller's option, the repair or replacement of the material involved and shall not include reimbursement of consequential expenses such as installation, removal of equipment, or transportation costs.
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AMERICAN FLAGPOLE LIMITED WARRANTYAMERICAN FLAGPOLE LIMITED WARRANTY
HARDWARE and CONSUMABLES
In addition to the Lifetime Warranty on pole shafts, American Flagpole warrants all hardware and consumables to be free from defects in material and workmanship for a period of 1 year from the date of shipment.
Limitations of Warranty
This warranty does not cover failures due to improper installation, misapplication, natural disasters, or failure to notify common carriers of apparent or concealed damages within 24 hours of receiving merchandise.
Limitations of Remedy
This warranty is limited to, at seller's option, repair or replacement of the defective product. Under no circumstances will seller be liable for the cost of installation, removal of equipment, transportation, or any other incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
In order to obtain the remedy of repair or replacement, contact American Flagpole, Attn: Customer Service, 26252 Hillman Highway, Abingdon, VA 24210. For further information you may call American Flagpole Customer Service at 276-628-7171.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.
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